To redesign STREAMALYZR’s dashboard effectively, we needed real-world insights—how users interacted with the platform, where they struggled, and how we could improve their workflow. We combined hands-on learning, competitive benchmarking, and direct user engagement to drive informed design decisions.
KEY RESEARCH ACTIONS:
Dashboard Workshop – Gained hands-on experience by participating in a dashboard workshop to understand tools and user workflows.
Competitor Analysis – Researched industry trends and usability best practices to benchmark against competitors.
Stakeholder Interviews – Engaged leadership through interviews to align design decisions with business goals.
User Interviews – Conducted surveys and in-depth interviews with radio managers to uncover needs and frustrations.
Dashboard Audit – Evaluated structure, functions, terminology, and branding to develop a clear improvement strategy.
By grounding our design decisions in research, we ensured that every improvement directly addressed user needs, business goals, and industry best practices—laying the foundation for a more intuitive, efficient, and engaging dashboard.